POS: Point of Sale System
Transaction processing and payment handling
Inventory tracking and management
Integration with online sales channels
Sales reporting and analytics
Retail
Transforming shopping with seamless, tech-driven customer experiences.
We help retail companies to improve their operations and deal with the challenges of digitalization.
Services we offer
Solutions we provide
E-Commerce Platform Development
Website and mobile app development
Secure online payment gateways
Product catalog management
Integration with inventory and order management systems
CRM: Customer Relationship Management System
Customer data collection and management
Loyalty program integration
Personalized marketing campaigns
Feedback and review tracking
Mobile Commerce Solutions
Mobile app development for shopping
Mobile payment integration
Push notifications for promotions
Location-based services for personalized offers
AR: Augmented Reality for Retail
Virtual try-on experiences
AR-powered product visualization
In-store navigation assistance
Interactive advertising and displays
AI: Artificial Intelligence for Personalization
AI-driven product recommendations
Chatbots for customer support
Predictive analytics for inventory planning
Dynamic pricing optimization using AI algorithms
Our cases
Slab Sharks
Automated Collectible Cards Sales PlatformUser-friendly platform for people to sell their collectible cards.
Sprinkle
Custom Development & DevOpsSprinkle is Thailand’s largest water delivery service, providing thousands of clients with water every day. Users can order and schedule deliveries whenever needed. The company contacted SAPIENTROQ to automate its call center and migrate its CRM from SAP to a custom solution. Our team also automated and enhanced Sprinkle’s order management system.
AI Shop Assistant
An AI-Based E-Commerce ConsultantA culturally aware voice-enabled AI assistant that can handle mixed languages.
Slab Sharks
Automatisierte Verkaufsplattform für SammelbilderEine benutzerfreundliche Plattform, auf der Menschen ihre Sammelkarten verkaufen können.
Sprinkle
Custom Development & DevOpsSprinkle ist der größte Wasserlieferdienst Thailands, der täglich Tausende von Kunden mit Wasser versorgt. Die Kunden können bei Bedarf Lieferungen bestellen und planen. Das Unternehmen wandte sich an SAPIENTROQ, um sein Call Center zu automatisieren und sein CRM von SAP auf eine kundenspezifische Lösung umzustellen. Unser Team automatisierte und verbesserte auch das Auftragsverwaltungssystem von Sprinkle.
BICOSY / BICO.CH
AI Shopping Assistant for bico.ch on WooCommerceHow SAPIENTROQ built BICOSY, an AI shopping assistant for the Swiss mattress retailer bico.ch — a NestJS backend with pgvector RAG, declared typed tools and a WordPress plugin that streams live WooCommerce events into the conversation.
WEITA AG
Weita Supplier Onboarding Workflow: Wholesale Digital TransformationHow SAPIENTROQ built a Laravel and Next.js workflow that turns PDFs, emails, images and spreadsheets into compliant PIM products for Weita AG, with Mistral OCR, OpenAI JSON-mode extraction and a database-backed prompt registry.
SANITAS TROESCH
PIM Implementation with HITL AI for Sanitas TroeschHow SAPIENTROQ delivered a PIM implementation with a multi-agent HITL pipeline that ingests 200k+ supplier SKUs from PDFs, Excel and Jira into the Sanitas Troesch PIM with audit-grade governance.
What Our Customers Say
About SAPIENTROQ
Interested in a solution?
We are glad to show you various options without any obligation.
Roland Kurmann
CEO, SAPIENTROQ
